Privacy Policy

Last updated: July 2025

This Privacy Policy outlines how QLMShop (“we”, “our”, or “us”) collects, uses, stores, and protects the data of its users. By using our website, you agree to the practices described below.

1. Data We Collect

• Email address (if you make a purchase or contact us)
• Discord ID (if you join our support server)
• IP address, browser/device info (used for fraud prevention and analytics)
• Payment method (via third-party processor only)
• Session cookies (e.g., via Google Analytics and compliance tools like Complianz)

2. Purpose of Collection

We collect your data to:

• Provide and deliver products you purchase
• Send you installation instructions and updates
• Offer support through Discord or email
• Prevent fraud and abuse
• Improve website performance and usability

3. Use of Cookies

We use cookies for session handling, anonymous analytics (Google Analytics), and consent tracking (Complianz).

4. Data Sharing

We do not share your personal data with third parties, except trusted services used to process payments and analytics.

5. Data Location

Data may be stored and processed on servers across Europe, the USA, or other secure locations via cloud infrastructure.

6. User Rights

You can request to:

• Access your data
• Delete your account and associated information

To make a request, please contact us via Discord or email at contact@qlmshop.com.

7. Contact

If you have any questions regarding this policy, you can reach us at:

• Discord: Preferably through our support server
• Email: contact@qlmshop.com

This policy is subject to change without notice. Please check back regularly.