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Refund Policy – QLMShop

At QLMShop, customer satisfaction is important to us — but due to the nature of our products (digital and instantly delivered cheat software), refunds are limited and subject to strict conditions.

✅ When We Accept Refunds

  • The product is no longer available (e.g. exited or discontinued).
  • The product cannot be delivered or is inaccessible due to our technical fault.
  • A technical or compatibility issue occurs that was not previously announced.

You must request a refund within 7 days of purchase.

❌ When Refunds Are Not Granted

  • You bought the wrong product.
  • You got banned or flagged while using the cheat.
  • You changed your mind.
  • Your PC is not compatible (if requirements were listed).
  • You ignored setup instructions or failed to follow them properly.

💳 Refund Methods

  • Crypto & Paysafecard: No monetary refund. You will receive store credit with a +30% bonus.
  • Card, Apple Pay, PayPal: Refunded to the original payment method, or store credit depending on eligibility.
  • Other methods: Handled case-by-case. Store credit may be issued at our discretion.

📎 Proof Required

You must provide solid proof (video, screenshot, etc.) clearly showing the issue. False or vague claims will be denied.

📬 How to Request a Refund

Please contact us through one of the following:

Discord (recommended): discord.gg/qlm
📧 Email: contact@qlmshop.com

Requests are reviewed within 24–72 hours.

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